What is NHIS?

The National Health Insurance Scheme was established by the government of Ghana in 2003. The program is a form of national health insurance established to provide equitable access and financial coverage for basic health care services to Ghanaian citizens. 

Several categories of health care facilities have been credentialed by the National Health Insurance Authority (NHIA) to provide services to subscribers. These are:

  • Community-based Health Planning and Services (CHPS)
  • Maternity homes
  • Health centres
  • Clinics
  • Polyclinics
  • Primary hospitals (district hospitals, CHAG primary hospitals, quasi- Government primary hospitals and private primary hospitals)
  • Secondary hospitals
  • Tertiary hospitals
  • Pharmacies
  • Licensed chemical shops
  • Diagnostic centres

You must however visit your primary provider first when you fall ill. If necessary, he/she will refer you to a higher level facility. This ensures that regional and teaching hospitals are able to concentrate on more complicated diseases, to reduce overcrowding and ensure quality of care at all levels.

How to renew Health Card Online?

NHIS membership cards remain valid for up to one year. This means that annual renewal is required. You should renew your health insurance card a month before it expires. Your NHIS membership will be deactivated if you do not renew after a year since expiry.

The National Health Insurance Scheme membership has introduced the mobile renewal service that allows members to renew their membership without any much hassle. This is because the government has successfully deployed the NHIS Mobile Renewal Service in all districts across the country. You can access it and renew your NHIS membership just by dialing *929# from any phone network. The Mobile Renewal Service takes away the time-wasting periods and other inconveniences at NHIS District Offices when going for renewals.

Here’s how to renew Health Card Online

  1. Dial *929#
  2. Select Option 2
  3. Select NHIS Card
  4. Enter the 8 Digit Membership Number
  5. Press Send
  6. Follow the instruction for payment

Steps to check your NHIS Membership Validity

  • Dial *929# - All Networks
  • Choose Option 1
  • Select NHIS Card
  • Enter Your Membership Number

If you are uncertain of anything, kindly call the NHIS Call Centre on 054-444-6447 or 030-274-6447. You can also contact their office via the shortcode 6447 on the MTN and Vodafone networks.



National Health Insurance Scheme

1 comment

please kindly mail me the procedures about the renew NHIS card online.

luren ocean

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