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Business Hours
If you have any questions regarding our services, a specific order or a condition you may be experiencing, the Health Online Customer Care team are here to help.
We will respond to all enquiries as soon as possible.
Mondays - Saturdays, 9:00am to 3:00pm
Closed on Sundays
Customer Services
Use the enquiry form to reach our customer services team.
Alternatively, you can email us using the address below,
Whatsapp us on (+233)(0) 541295829 or (+233)(0) 201585182
Call us on (+233)(0) 241982460 or (+233)(0) 201585182
Office Address: Auxiliary Cantonments, 21 Fifth Circular Rd, Accra
Pickup Option
Pickups on Thursdays from 11:00am to 2:30pm at Auxiliary Cantonments, 21 Fifth Circular Rd, Accra.
Pickups only apply to some vitamins & supplements, dietary supplements, fitness, herbal medication and skincare products only.
In order to pickup, kindly schedule at checkout by selecting a date and time of your choosing. If your product is one you can pick up, it would be indicated when you’re checking out.
Ordering Issues
To solve issues with the Postal Code, leave the Postal Code section empty when submitting your details at checkout. With any other issues or enquiries, Contact Us
Prescription Services
Send a valid prescription to us via WhatsApp.