Contact us

Business Hours 

If you have any questions regarding our services, a specific order, or a health condition, the Health Online Customer Care team is here to assist you. We will respond to all inquiries as soon as possible.

Our business hours are:

  • Mondays - Saturdays: 9:00 am to 3:00 pm
  • Closed on Sundays

Customer Services

You can reach our customer service team in the following ways:

Enquiry Form
Use the enquiry form on our website to submit your questions or concerns.

Send us an email at

Chat with us on WhatsApp at (+233) 541 295 829 or (+233) 201 585 182

Office Address
Auxiliary Cantonments, 21 Fifth Circular Rd, Accra 

Ordering Issues

If you encounter any issues with the postal code during checkout, you can leave the postal code section empty when submitting your details. For any other questions or concerns, please don't hesitate to contact our customer service team.


Prescription Services

If you have a valid prescription, you can send it to us via WhatsApp for processing.